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Below you will find a selection of the most recent entries from bloggers in our Work/Business section.

To view the entries from individual bloggers, click on the links below:

 

  • Claire Doole - Claire Doole Communications

    Claire is a former BBC correspondent and international spokeswoman who is passionate about helping people communicate with confidence. Since 2006, she has successfully trained hundreds of professionals in the art of presenting and public speaking, talking to the media, managing communications in a crisis, and writing for the web. In addition, she has coached C-level executives and public figures to give powerful TEDx and TED style talks in Europe and the Middle East. A Swiss and UK national, Claire trains and coaches in French and English.

  • Elizabeth Ballin - Life Coach

    As a long time member of the international community in Geneva, Elizabeth Ballin has been coaching adults and students from all parts of the world.  She has coached business professionals, musicians/artists, couples, families and adolescents.  She is a fully accredited Life Coach by the International Coaching Federation. Elizabeth Ballin, Life Coach

  • Patrick Hoza - US Tax & Financial Services

    Since 1990, Patrick has many years of experience with US individual expatriate taxation under his belt, including High Net Worth Individuals, streamline/voluntary disclosure filings and tax consulting, as well as working with large multinationals like Novartis, BP, Hewlett Packard and General Electric. He has extensive knowledge in serving both US expatriates and resident and non-resident aliens with their US tax-related issues. Patrick Hoza is a Tax Director at US Tax & Financial Services, with extensive experience in all aspects of Individual US tax and Expatriation, including Hight Net Worth Individuals and large multinationals.

    Patrick started his career in 1990 in California, with Westpro Ltd., as a Senior Tax Consultant, then spent the middle part of his career working at KPMG and Ernst & Young. During his time with Ernst & Young, he worked and lived in Russia, France and finally Switzerland. He has gained a valuable working knowledge of the respective income tax regulations in all of these countries.

    Patrick holds a B.A. in International Relations from the University of Colorado, is a member of the National Association of Enrolled Agents and is a Certified Acceptance Agent.

  • Melitta Campbell - Business Coach
    Business Coach and Mentor with nearly 3 decades of business experience and a passion for helping women confidently build a business they love. She is also the founder of the Swiss Entrepreneurs Club and president of the Swiss Riviera Toastmasters Club in MontreuxOriginally from Wales, she now lives in Montreux in a chalet she has renovated with her husband overlooking the Swiss Alps. 

  • Sunita Sehmi - Walk The Talk
    Founder of Walk The Talk, Sunita has been training, developing and now coaching Business Communication skills in both companies and educational establishments for over twenty years.  She has a passion for helping people to maximise their potential and created Walk The Talk with the sole aim to drive each and every client to perform their best.
  • Robert Harris- Forth Capital
    With over 25 years experience working for some of the major financial institutions in the City of London, Robert is a founding partner of Forth Capital, the leading expat financial advisory company in Switzerland. Regulary quoted in newspaper articles and magazines, he is well placed to advise expats on a variety of financial issues that may arise during their time living in Switzerland.
  • Debbie Croft - Croft Coaching

    As the founder of Croft Coaching, Debbie has a passion for helping people overcome challenges, embrace change and live life to the full; with an ethos of “work hard, play hard”.

  • Sarah Santacroce - Simplicity
    A certified social media, internet marketing, and virtual event specialist, Sarah enjoys every aspect of small business marketing. Through her own business, Simplicity, it is her mission to help other small businesses and solopreneurs increase their visibility and use social media tools as part of their marketing strategy.
  • Diana Ritchie - SSC Sàrl
    A Director at Swiss Career Connections, Diana will provide you with some useful tips for job hunting.

Six characters in search of an author 2

By Claire Doole, Doole Communications

Have you seen the play, “Six Characters in search of an Author” by the Italian dramatist, Luigi Pirandello? Actors rehearsing for a play are interrupted by six unfinished characters in search of an author to finalise their story. It was first performed in 1921 and is part of the absurdist genre – breaking down the barriers between fantasy and reality.

Unfortunately, a century later, it is the absurd reality that many moderators can find themselves in when confronted with a cast of speakers selected by the organizers of an event. We struggle to work out why they have been chosen, and what they bring to the subject under discussion. We are then left to build connections between the speakers to create a narrative flow that makes sense to the audience.

Believe me, this can take hours of head scratching and sometimes the connections are just not there, particularly if an organiser has selected someone for non-editorial reasons such as an important donor, someone they want to do busines or engage with in the future or because we must have a representative from all five corners of the globe.

Start with the what and not the who

Organisers often tell me they want a BBC-style discussion. If that is the case, they need to follow the principles of BBC news and current affairs programmes. You start with identifying the news of the moment – for event organizers – this translates as what is top of mind and relevant for the audience.

A lot of events today are focusing on building back better after the pandemic, asking if the world can be more sustainable. The BBC would take an opposing view structure bringing someone from the government to explain how they set new environmental targets to achieve net-zero emissions, and then an environmental activist who says the targets are inadequate. The BBC might also put into the mix an academic who can give context.

A Shy Girls Guide to Networking

We are so excited for one of our regular knowitall.ch bloggers, Melitta Campbell, as she has recently wrote and published a book. A Shy Girl's Guide to Networking is ready to order right now. She has kindly offered 5 signed copies for a competition; read on to find out how.

If you’ve ever wondered how some people network so effortlessly, while you feel awkward and out of place, this book is for you.

Written from a shy girl’s perspective, in this book Melitta Campbell shares the exact steps introverts can take to master the three phases of networking, both online and in person, to build powerful and lasting relationships.

As an introvert herself, getting out into the ‘networksphere’ was always a battle for Melitta until she created her innovative VICTORY Formula. This laid out her own rules of engagement, enabling her to embrace her natural abilities as an introvert, grow in confidence and shine while networking. In learning this formula for yourself, you’ll be able to enjoy the same results.

This small, but mighty book will help you:

  • Overcome your networking fears and hesitations
  • Create your personalised networking vision and plan
  • Manage engaging conversations and move on politely
  • Leverage the three phases of networking for business success
  • Build your personal brand through your in person and online networking
  • Embrace your natural (and powerful) skills as an introvert
  • …and much more!

Multiview Speakers

By Claire Doole, Doole Communications

Organising a virtual press briefing is to coin the Thai-English phrase – “same same but different.”

The basics are the same. You need to have news, which is impactful, timely and ideally topical. It may seem obvious, but too often press briefings are organised solely to “educate” the media about an issue. I can’t tell you how many I have left as a BBC Foreign Correspondent without a story to broadcast!

But there are many differences; while virtual briefings have many advantages notably cost, convenience, geographic reach and you could argue carbon footprint, as with all digital events they need to better prepared and moderated.

For the past year I have been moderating virtual media briefings for the International Federation of Pharmaceutical Manufacturers Associations on COVID 19 – last week was my 6th – and also advising companies and organisations on how to run and speak at them.

Preparing a virtual press briefing

Based on my experience on both sides of the fence as a moderator/media consultant/trainer and former journalist, here are four key questions you should ask yourself:

Claire good Stell and Luxembourg Minister and IFRC SG copy

By Claire Doole, Doole Communications

What is the biggest challenge when organising a virtual event? Technical glitches are high up on the list when I ask this question in my workshop on organising engaging virtual events.

A year on since the pandemic first hit, we are still challenged and aggravated by poor video and sound quality, speakers that fail to connect and lack of time management. At one event I moderated, so many outside lines went down I ended up talking at length to the one guest I fortunately had in the studio. If he hadn’t been with me, we would have just had to go on a break and come back once we reconnected with our speakers.

So, how do you organise a technically glitch free event?

Pre-recordings

I recently moderated the Global Vaccine Immunization and Research Forum (GVIRF) – an event spanning three days over two continents – where all the speakers were pre-recorded. They or proxies were brought back live to answer audience and moderator questions.

If you do pre-record, speakers must keep to time. If you are pre-recording a panel discussion or interview, it must be done “as live” so that it is kept to time. If you go over, you will have to cut something else later in the programme.

Broadcasters give themselves flexibility, editing short and longer versions.

Screenshot 2021 01 24 at 09.34.49

By Claire Doole, Doole Communications

This week the powerful icons of business, finance and a spattering of civil society will not meet in the Swiss ski resort of Davos for the annual World Economic Forum’s flagship meeting. Instead, they will meet virtually for a meeting billed as the Davos Agenda which will focus on rebuilding trust and shape the principles, policies and partnerships needed for 2021.

I am hoping the virtual meeting will also showcase and shape best practice in terms of organising virtual events. Many companies and organisations have made the shift from physical to digital events – recognising that producing a successful event is like producing a TV programme. As I wrote in my September blog, they must be shorter, more varied, more creative, better moderated and rigorously rehearsed.

But since then, it has become even more obvious that organisers are going to have to up their game if they are to counter the increasing challenges of high attrition rates.

Let me share some anecdotal evidence. Organisers are not getting the numbers as “zoom fatigue” sets in and attendees zoom out. In some instances, there are just too many virtual events. One communications director from an international organisation told me they organised 67 webinars last year – sometimes up to three a week– and had to make sure staff took part to ensure strong numbers.

This year, faced with budget cuts, international organisations and NGOs are scrambling for relevance with donors, which means the pandemic of virtual events shows no sign of slowing. However, they systematically risk forgetting the well-known saying in communications that less is more.