Privacy

Know-it-all passport® and knowitall.ch are run and owned by Cheery Echo Sàrl.

Who we are

Know-it-all passport® collect and process your personal information in accordance with this privacy policy and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Know-it-all passport’s registered office is at Cheery Echo Sàrl, 19, chemin des Mollies, 1293 Bellevue, Switzerland.

Information that we collect

Know-it-all passport® processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this policy. The information that is collected might include your name, email address, postal address, telephone number and other such details.

How we use your personal data

Know-it-all passport® takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this policy. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. We collect your personal data in the performance of a contract or to provide a service to you.

Your rights

You have the right to access any personal information that Know-it-all passport® processes about you and to request information about:

What personal data we hold about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement. We use 3rd parties to perform function on our behalf such as e-mail, web hosting and debt collection.

Safeguarding measures

Know-it-all passport® takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including SSL, encryption, restricted access and authentication.

Transfers outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Know-it-all passport® uses services such as hosting within Switzerland and the United States of America. These countries have an adequacy agreement in place with the European Union regarding data protection. We take steps to ensure that these providers use the necessary level of protection for your information and abide by strict agreements and measures to protect your data and comply with the relevant data protection laws.

Consequences of not providing your data

You are not obligated to provide your personal information to Know-it-all passport®, however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it.

Legitimate interests

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information using 'legitimate interest’ as the legal basis to process your data. Where this is the case, we have carried out a thorough Legitimate Interests Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests, ensuring that they are proportionate and appropriate.

We use the 'legitimate interest’ legal basis for processing our mailing lists and have identified that our interests are to offer our client information about upcoming events and offers. You can opt-out from those emails at any given time by clicking the unsubscribe link in the footer of every email.

How long we keep your data

Know-it-all passport® only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.